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TravelTips

Travel Tips

At the Greater Sudbury Airport, our top priority is making sure each passenger experience is safe and enjoyable.

We’re here to help you travel smart and seamlessly. Here are some important travel rules and restrictions, as well as tips to help you travel smoothly through the airport.

Arrivals & Departures

Procedures vary according to your destination and airline.

Check-in times and departure procedures vary according to your destination and airline.

Please check with your airline about their recommended times to arrive at the Greater Sudbury Airport for your flight.

We recommend arriving at the airport 90 minutes before your scheduled departure.

Plan ahead

Leave yourself enough time to get to the airport during peak travel periods to avoid any weather or road issues, and always check your flight status before leaving for the airport.

Please contact your airline directly for their recommended time to arrive at the airport.

Beat the rush

Check in online. Visit your airline’s website and check-in prior to arriving at the airport.

Airline Contact Information

Security & Restricted Items

Prohibited checked luggage and carry-on luggage items.

CATSA

Some items are not meant to fly.

Before packing, review the full list of prohibited checked luggage and carry-on baggage items with the Canadian Air Transport Security Authority (CATSA).

CATSA Website

Travel Documents

Please contact your airline for current documentation requirements.

Every passenger is required to have valid identification documents. Please contact your airline for current documentation requirements. Remember, if you’re traveling to the United States or internationally, you will need a passport or proof of citizenship for travel.

Traveling Outside of Canada?

When traveling outside of Canada, ensure your passport will be valid for the entire length of your journey and meets the minimum entry requirements for the country you are traveling to. A driver’s licence is not sufficient as an identification document to travel internationally.

Traveling Inside Canada?

Every adult passenger is required to have valid identification documents.

Traveling with Children

Please contact your airline for more information.

Without a parent

When children are traveling without a parent, they will typically require a notarized document. If you are sending a child unaccompanied on a flight, please contact your airline for more information.

Non-related to child

If you are traveling with a child that is not related to you, you will likely require documentation for travel from the child’s parent or guardian. Please contact your airline for more information including identification requirements.

Travelling with Pets

There are pet limits per flight with each airline.

Pets are permitted inside our terminal building provided that they are kept on a leash and monitored at all times. We remind our visitors that they are responsible for picking up after their pets while in the terminal building and while outside the airport terminal.

If you are traveling with your pet, you must contact your airline to pre-arrange traveling with a pet. Each airline has a limited number of animals that can travel on a given flight.

We suggest asking your airline about the options available to you, as well as the type of crate to use, how to prepare your pet, any restrictions, and about applicable fees. In most cases, this information is provided on your airline’s website.

We have several grassy, pet relief areas located just outside of the airport’s terminal building. We kindly ask that all owners ensure to pick up after their pets.

Luggage

Please contact your airline for more information.

Every passenger is responsible for their luggage. Never leave your luggage unattended. For everyone’s safety, all unattended luggage will be removed by airport security.

Unfortunately, the airport does not offer any luggage storage options.

Baggage Carts

Complimentary baggage carts are conveniently located throughout the airport.

Luggage Allowances

The baggage allowance (number of pieces, size, and weight) for checked and carry-on luggage may differ from one airline to another. Fees may apply for excess baggage. Please contact your airline for more information.

Lost / Damaged Luggage

If your luggage does not arrive or is damaged, please contact your airline directly.

Airline Contact Information

 

Customs

Canada Border Service Agency

There are no Canada Border Service Agency (CBSA) officers routinely stationed at the Greater Sudbury Airport.

Information on customs clearance for charter or private aircraft.

For more information, visit the Canada Border Service Agency website.

CBSA Website

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