We are continuously working to create a barrier-free facility for all of our guests, passengers, and and employees, while ensuring that our feedback process is easy and effective. As part of this effort, the Airport is committed to continuous improvement to ensure services are accessible and barrier-free to make all visits convenient and enjoyable.

The Greater Sudbury Airport’s Accessibility Plan & Feedback Process is a comprehensive strategy to ensure that all individuals, regardless of their abilities, can access and navigate through our airport facilities safely, comfortably, and efficiently. Our Accessibility Plan is a working document and is continuously being reviewed as part of our commitment to effectively assist anyone with varying abilities and to better understand their unique needs and preferences. As an airport, we also value everyone’s your input regarding our Accessibility Plan and Feedback Process and any observations you may have regarding accessibility within our premises. We are dedicated to reviewing and responding to feedback received, and we commit to take active measures to minimize any barriers identified through our feedback process.

Download the Greater Sudbury Airport Accessibility Plan & Feedback Process to learn more about efforts.

Our commitment is to ensure that the airport’s terminal, parking facilities, restrooms, boarding gates, and other amenities are designed and constructed in compliance with accessibility standards and best practices. Together with our airport partners, we offer accessible many accessible services and amenities including accessible check-in counters, security screening lanes, customer service information desk, restrooms, and seating areas within the airport terminal.

• Entrances into the terminal are accessible and include automatic or power operated doors.
• Elevator provided near the terminal’s main stairwell to provide access to the second floor and
  associated facilities.
• Simple and intuitive signage included throughout the terminal along with audio
  announcements as well as doorway signage with Braille.
• Accessible seating areas in the airport are strategically placed to provide ease of access
  and comfort for passengers with varying mobility. These seating areas are located in
  key areas throughout the terminal. The seating itself is designed to offer ample space for
  maneuverability, allowing wheelchair users to easily approach and occupy the seats and
  are clearly identified.
• Accessible check-in counters in the departures area are designed to ensure that all
  passengers, including those with disabilities or mobility limitations, can efficiently and
  comfortably complete the check-in process.
• Accessible washrooms are available in both communal and private settings, ensuring
  inclusivity for all individuals. These facilities include a range of features tailored to
  accessibility needs, including accessible toilets, sturdy grab bars, spacious turning areas,
  ample clearance beneath sinks, well-lit environments, designated biohazard disposal bins,
  emergency call systems, and clearly visible signage.
• All Greater Sudbury Airport employees and employees working within the terminal building
  who interact with passengers must complete Canadian Transportation Agency’s Accessibility
  for All training modules.
• Terminal security guards routinely roam the facility to provide additional hands-on assistance for
  passengers who may require it. They are provided additional and ongoing training.
• Wheelchair assistance is available on site along with baggage carts to ease the flow through
  the facility. The Airport and our airline partners offer wheelchair service to assist anyone who requires it.
• Security check points are equipped to provide accessible service for passengers.

All service animals are welcome in the terminal building. If traveling with a service animal, please contact your airline for additional information.

We have several grassy, pet relief areas located just outside the airport’s terminal building. We kindly ask that all owners ensure they pick up after their pets.

Our airline partners offer wheelchair service within the terminal, and to/from their aircraft. Please inform the agents upon arrival if you will require this service.

We strongly recommend that you contact your airline prior to travel for more information and to make the necessary arrangements to help ensure a smooth travel experience.

Airline Contact Information

Spaces closest to the terminal entrance are reserved for drivers with an accessible parking permit. For more information, please visit the Parking Options & Rates page.

Parking Options & Rates

Accessible vehicles are available upon request. Please make arrangements with the transportation company in advance of your travel to ensure timely service.

Taxi Service